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COVID-19 status and guidelines at Milcotec

COVID-19 status and guidelines at Milcotec

Dear customers and business partners,

At Milcotec, we take the COVID-19 situation seriously. Our priority is to minimise potential risks and protect our employees, their families, our customers and business partners.

We encourage you to stay at home whenever possible and to use online ordering. If you cannot find the spare parts you are looking for on our website, you are always welcome to contact us by phone or email for assistance.

Milcotec follows all guidelines issued by the Danish authorities and has implemented the recommended measures as part of our responsibility as a socially accountable company.


We remain available by phone and email

Our team is fully operational and ready to answer questions by phone and email. Whether you need product information, spare parts or professional advice, please do not hesitate to contact us as usual.

We are working both from the office and from home to ensure the same high level of service and support during this period.


Spare parts in stock and ready for shipment

Our warehouses are fully stocked, and we are ready to ship orders as needed. Warehouse staff follow recommended hygiene and antiviral measures and regularly disinfect work areas to reduce unnecessary risk and virus transmission.


Service visits and technicians

It is still possible to arrange service visits to your farm. Our technicians are instructed in hygiene and safety procedures and follow all relevant guidelines from the authorities.

We kindly ask customers to maintain appropriate distance when speaking with our technicians and service specialists.

 

Thank you for your understanding.

The Milcotec team.

 

Need spare parts, service or professional advice during this period?

Contact Milcotec and we will help you find the right solution quickly and safely.

🚜 Machines
Gerth Petersen – 📱 +45 20258260 – ✉️ gerth@milcotec.com

🔧 Spare parts
Anne Lang Krogh – 📱 +45 23354095 – ✉️ anne@milcotec.com

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Shipping Information

Prices and Shipping
The prices displayed in the webshop are not necessarily the final price. Shipping costs and applicable VAT may be added depending on the delivery country, customer type, and selected shipping method.

Shipping Calculated at Checkout
Shipping costs are calculated based on the delivery address, package size, weight, and selected shipping method. The final shipping cost is displayed at checkout before the order is completed.

Large and Special Shipments
For larger, heavier, bulky items, pallet shipments, or hazardous goods, we may contact you with a separate freight quotation before the order is dispatched.

Warehouse Collection
When collecting goods from our warehouse, a handling or preparation fee may apply in certain cases if the item requires additional handling, packaging, or preparation prior to collection.

Delivery Time
Orders are normally dispatched within 3–14 business days, depending on stock availability and delivery destination.

Disclaimer
Delivery times are estimates only and may vary due to carrier delays, backorders, or other circumstances beyond our control.

Questions?
Contact us at anne@milcotec.com or +45 23 35 40 95.